Privacy Policy

Unleash Epic, LLC ("Unleash Epic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unleashepic.com (the "Site") or engage our consulting services.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Submit a contact form or consultation request
• Communicate with us via email or phone
• Engage our consulting services
• Subscribe to our newsletter or communications

This information may include:

• Name and contact information (email, phone number, business address)
• Company name and role/title
• Business information relevant to consulting services
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on those pages
• Referring website addresses
• Device information (operating system, screen resolution)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. We use:

• Google Tag Manager for managing analytics and tracking scripts
• Meta Pixel (Facebook) for advertising and analytics purposes
• Session Cookies to operate our Site

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Site and services
• Respond to your inquiries and consultation requests
• Deliver consulting services and communicate with clients
• Send you information about our services (with your consent)
• Improve our Site, services, and user experience
• Analyze Site usage and trends
• Prevent fraud and enhance security
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our services, including:

• Website hosting and maintenance providers
• Email service providers
• Analytics providers (Google Analytics, Meta)
• CRM and business management tools

These service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If Unleash Epic is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your information in a structured format

To exercise these rights, please contact us at john@unleashepic.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

10. International Users

Unleash Epic is based in Oregon, United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Unleash Epic Business Performance, LLC
Email: john@unleashepic.com
Website: unleashepic.com